About Us

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Our Mission Statement

To provide safe, clean, and affordable public transportation to the community in the most effective and cost efficient manner

Passenger Rights

General Comments, Compliments and Complaints

Should you have a general question, suggestion, complaint or concern about the Broome County Department of Public Transportation, we want to hear about them.  Please contact us or fill out our Customer Service Form

Title VI Policy

Title VI prohibits discrimination on the basis of race, color, and national origin in programs and activities receiving federal financial assistance.

The Broome County Department of Public Transportation is committed to ensuring that no person on the basis of race color, or national origin, will be subjected to discrimination in the level and quality of transportation services as protected by Title VI of the Civil Rights Act of 1964. If you believe that you have been subjected to discrimination under Title VI you may file a complaint.

Policy and Procedure Manuals:

History of Mass Transit in Broome County

Mass transit in Broome County officially began in 1868...Learn more ...

Holiday Observances

The days that we do not offer service are: 

  • New Years Day,
  • Easter
  • Memorial Day,
  • Fourth of July,
  • Labor Day,
  • Thanksgiving Day,
  • Christmas Day.


Other Items of Interest